Customer Experience Strategy Development

We are committed to enhancing your experience as a customer of Council. To achieve this, we are in the process of developing a Customer Experience Strategy and your feedback is essential in shaping this strategy.

By taking our short survey you can tell us what matters most to you, how you want to interact with us and how we can improve your experience when accessing and using our services.

Your feedback is valuable to us. It will guide our decisions and help us design a Customer Experience Strategy that aligns with your needs and expectations.

Our survey is open from 14 May 2024 and closes 5:00pm 11 June 2024.

Complete the survey

Have Your Say

You can also provide your feedback on what matters most to you when accessing and using our services by:

• Emailing us via council@pmhc.nsw.gov.au
• Posting it to:
  Customer Experience Lead
  Port Macquarie Hastings Council
  PO Box 84
  Port Macquarie NSW 2444

Thank you for your participation in helping us create a more positive experience for you as a customer of Council.